Not sure where to start? Call (757) 786-2828
Lattice Care Partners

What is a geriatric care manager?

One person who owns the coordination of an older adult's care, so your family does not have to.

A geriatric care manager takes on the job a family member usually ends up doing by accident: the doctors, the caregivers, the facilities, the paperwork, and the decisions that connect them. Instead of you at midnight with a legal pad trying to remember what the cardiologist said, we go to the appointment, take the notes, and handle the follow-up. You hire us directly, and we work for you.

A care manager with a clipboard, smiling and talking with an older client on her living room couch

What we are not

But we know who does each of these well in Hampton Roads. When you need them, we bring them onto your care team, brief them on your situation, and oversee the whole thing, so you are not the one managing multiple relationships.

Common questions

How is this different from a home care agency?

An agency sends caregivers. We oversee an older adult's entire care picture, including managing the agency. Many families use both.

Does insurance cover it?

Generally no. Care management is private pay. Long-term care policies occasionally reimburse a portion, so it is worth checking yours.

Do we have to be in a crisis to call you?

No, and the families who call before a crisis usually get more out of it.

How quickly can you start?

As quickly as you need us to. You tell us when you need to start, and we'll be there.

What if we only need help with one thing?

That happens often. Tell us what it is on our intro call.

You do not have to figure this out by yourself.

Book a 15-minute call to meet us and see how we can help your family.

Book a free 15-minute call

Call usBook a call